Last Friday I went to the post office to get a passport. While the person helping us was efficient, I felt she wasn’t courteous and I found myself ranting to my husband in the car about the lack of customer service. His response was that perhaps we’ve been too conditioned to expect everyone to smile […]
As entrepreneurs and small business owners, we are often more responsible for impeding our own success than we might think. I’ve been reading a lot about resistance – resisting change, resisting the unknown, resisting doing something difficult or something that we don’t ‘like’. Ultimately, these all point to the resistance of one particular thing that […]
Business owners lose around $37 billion in productivity due to meeting room mistakes. While having meetings is a great way to keep both employees in customers in the loop, you will need to adhere to a few ground rules to avoid mistakes. The main thing you need to think about when trying to host a […]
Understanding the way your employees work is extremely important. Everyone has different working styles. Some are most productive in quiet and solitary environment whereas others like to be a part of an energetic team. Being a small business owner and the manager of your employees are two separate jobs. Just because you can run an […]
The key to a successful business is having a cohesive and flexible business plan. If your business goals are clear to every player involved, you can be prepared for any speed bump along the way. Set your goals early each year and review them every 3 months to see if you are on track. Be […]
As a small business owner, you’re beyond busy—and that isn’t likely to change. Hiring new team members is exciting and challenging. This important part of running your small business takes your concentration and time in order to find the right candidate. In most cases, you should have plenty of candidates to choose from, so be […]
The number one factor you need to remember when searching for the right workspace is to keep an open mind. Make a specific list of what you expect; including your ‘must-haves’. Then make a list of some amenities that you can be flexible with. Do your research and then take a tour of the different […]
One of the most appealing aspects of a virtual office is the different amenities that are offered with it. One of the best amenities that you will experience is the service provided by a virtual receptionist. This is who will help you to get organized and who will help you take care of all of […]
Being successful in the world of small business is a lot easier said than done. Having success in the industry is not easy and will require a serviced office user to do a lot of work. For most business owners, their branding is among the most important things to them. Over time, if a company […]
With the holiday season rapidly approaching, it can be hard on a small business to keep their head above water. Many businesses take a considerable amount of time off for the holidays, which can be detrimental to their bottom line for the month. Instead of struggling during this time of years, there are things you […]